Question 1

How long are your quoted prices valid?

Accepted Answer

Quoted prices are reference-only and typically valid for 1-2 weeks, with a maximum validity of 1 month. Freeze-dried fruit pricing follows underlying fresh-fruit seasonality, so quotes are a starting point, not a locked commitment. Final pricing is confirmed once we align on product, form, packaging, and delivery timeline.

Question 2

Why does your pricing fluctuate?

Accepted Answer

Freeze-dried fruit behaves like a commodity because our primary input is fresh seasonal fruit. In-season sourcing direct from Turkish orchards is the lowest-cost scenario. Out-of-season production requires procurement from cold storage or reprocessing warehouse stock, which adds a meaningful premium. This is standard across reputable freeze-dried suppliers - we share reference prices transparently so buyers can plan around harvest cycles.

Question 3

What information should I share when requesting a quote?

Accepted Answer

The fastest accurate quote comes when you share four inputs: (1) which products you need, (2) which forms (whole, sliced, diced, cubed, crumble, or powder), (3) your delivery location and target date window, and (4) whether you prefer an email exchange or a brief Google Meet. We recommend the call - it's where we align technical specs, answer questions about our lyophilization process, and match the right ingredient grade to your formulation.

Question 4

What is the minimum order quantity for freeze-dried fruits?

Accepted Answer

Our minimum order quantity is 100 kg per order, and you can mix products and formats to reach it. Orders delivered inside Turkey have no minimum. Contact us for custom requirements.

Question 5

Do you offer private label services for freeze-dried fruits?

Accepted Answer

Yes, we offer comprehensive private label services. You can customize packaging with your brand, choose from 24+ fruit varieties, and we handle all production and quality control.

Question 6

What countries do you export freeze-dried fruits to?

Accepted Answer

We export to European Union countries, Turkey, the Middle East, and markets worldwide. Our products meet international quality standards and all necessary export certifications.

Question 7

What is the shelf life of freeze-dried fruits?

Accepted Answer

Freeze-dried fruits have an exceptional shelf life of 25+ years when stored properly in a cool, dry place. The freeze-drying process preserves 97% of nutrients while removing moisture.

Question 8

Are your freeze-dried fruits 100% natural?

Accepted Answer

Yes, all our freeze-dried fruits are 100% natural with no additives, preservatives, or added sugars. We use only premium quality fruits sourced from trusted Turkish farms.

Question 9

Does freeze-drying destroy bacteria?

Accepted Answer

Freeze-drying does not reliably kill bacteria - it pauses microbial activity by removing moisture. Pre-treatment protocols, strict HACCP controls, and ISO 22000 certified production are essential to ensure pathogen-free output.

Question 10

Can Salmonella survive freeze-drying?

Accepted Answer

Yes, Salmonella and other pathogens can survive the freeze-drying process. This is why supplier certifications such as ISO 22000 and HACCP, along with Certificate of Analysis (CoA) testing for every batch, are critical for B2B buyers.

Question 11

Can parasites survive freeze-drying?

Accepted Answer

Most parasites are killed during the pre-freezing stage at -40C, but freeze-drying alone is not a sterilization method. GMP-certified production with rigorous pre-processing protocols ensures product safety.

Question 12

Can mold grow on freeze-dried food?

Accepted Answer

Mold cannot grow when moisture content is below 2%. Proper packaging in nitrogen-flushed barrier bags prevents rehydration. Our products ship at less than 2% moisture content with sealed barrier packaging.

Question 13

Is freeze-drying safe?

Accepted Answer

Yes, freeze-drying is one of the safest preservation methods available. It retains up to 97% of original nutrients without using heat or chemical preservatives. Industrial facilities operate under ISO 22000, BRC, and GMP standards.

Question 14

What makes freeze-drying different from other preservation methods?

Accepted Answer

Freeze-drying requires precision equipment and extended processing cycles - both of which are investments in product quality rather than shortcuts. The result is a lightweight product with 25+ years of shelf life, 97% nutrient retention, and premium market positioning that conventional dehydration cannot achieve.

Question 15

Is freeze-dried food raw or cooked?

Accepted Answer

Freeze-dried food is neither cooked nor processed with heat. The raw fruit is frozen and then dried via sublimation at low temperatures, preserving its raw nutritional profile, natural color, and original flavor.

Question 16

What is the healthiest freeze-dried fruit?

Accepted Answer

Berries such as blueberry, aronia, and blackberry retain the highest antioxidant levels after freeze-drying. Pomegranate and cherry are also top performers. All varieties in our catalog retain 97% of their original nutrients.

Question 17

What are things you cannot freeze-dry?

Accepted Answer

High-fat foods like butter and pure oils, high-sugar syrups, and alcohol-based products do not freeze-dry well due to their molecular structure. Most whole fruits, vegetables, and berries are ideal candidates for freeze-drying.

Question 18

What is the most popular freeze-dried product?

Accepted Answer

Strawberries, raspberries, and mangoes are the top three freeze-dried products by B2B order volume globally. Blueberry and banana follow closely. These products are popular across cereal, snack, and confectionery applications.

Question 19

Why do astronauts eat freeze-dried food?

Accepted Answer

Freeze-dried food offers extreme weight reduction of up to 90%, a shelf life of 25+ years, zero refrigeration requirements, and full nutrient retention. These same properties make it ideal for food manufacturers, retailers, and emergency preparedness.

Question 20

What is the difference between freeze-dried powder and spray-dried powder?

Accepted Answer

Freeze-dried powder is produced by sublimation at low temperatures, preserving up to 97% of nutrients, natural color, and flavor. Spray-dried powder uses heat, which degrades heat-sensitive vitamins and antioxidants. For premium ingredient applications, freeze-dried powder delivers superior nutritional profile, solubility, and flavor intensity.

Question 21

How do I source freeze-dried fruits from Turkey?

Accepted Answer

To source freeze-dried fruits from Turkey, contact a certified manufacturer directly at b2b@freeze-dried.co. Freeze-Dried.co ships from Istanbul with ISO 22000 certification, full batch documentation, and CoA for every order. Export MOQ is 100 kg per order and can be mixed across products. DDP, EXW, FOB, and CIF Incoterms available.

Question 22

What Incoterms do you offer for freeze-dried fruit export?

Accepted Answer

Freeze-Dried.co supports EXW (Ex Works Istanbul), FOB (Free on Board), CIF (Cost, Insurance, Freight), and DDP (Delivered Duty Paid) for most destinations. The right Incoterm depends on your import infrastructure, country of delivery, and whether you have a freight forwarder. Contact our team to confirm the best option for your country.

Question 23

How long does it take to receive a sample of freeze-dried fruits?

Accepted Answer

Sample lead time is typically 5 to 10 business days depending on destination country. We ship samples from Istanbul via international courier. To request a sample, email b2b@freeze-dried.co with the product name, format (whole, powder, diced, etc.), and your shipping address.

Question 24

Do you supply freeze-dried fruits for supplement manufacturers?

Accepted Answer

Yes. Freeze-Dried.co supplies freeze-dried fruit powders for nutraceutical and supplement manufacturers. Our products ship with Certificate of Analysis (CoA), heavy metal test results, and microbiological data on request. ISO 22000 and GMP certifications meet most supplement production compliance requirements in the EU and US.

Question 25

What moisture content do freeze-dried products ship at?

Accepted Answer

All Freeze-Dried.co products ship at under 2% moisture content, measured by Karl Fischer titration method. Products are sealed in nitrogen-flushed multi-layer barrier bags immediately after production to prevent rehydration during transit. This moisture level ensures microbiological stability and the maximum 25-year shelf life.

Question 26

What is lyophilization?

Accepted Answer

Lyophilization is the scientific and pharmaceutical term for freeze-drying. Both terms describe the same process: freezing a product and then removing moisture via sublimation under vacuum, converting ice directly to vapor without passing through liquid phase. The food industry uses freeze-drying; pharmaceutical and biotech industries typically say lyophilization.

Question 27

Can freeze-dried fruits be used in chocolate manufacturing?

Accepted Answer

Yes. Freeze-dried fruits are widely used as inclusions in chocolate bars, coatings, and truffles. The low moisture content (under 2%) prevents bloom and moisture migration, which are the main failure modes for fruit inclusions in chocolate. Crumble and powder formats are most popular for chocolate applications.

Question 28

How are freeze-dried fruits packaged for B2B shipment?

Accepted Answer

B2B orders are packed in nitrogen-flushed multi-layer barrier bags (typically 1 kg, 5 kg, or 10 kg), then boxed in corrugated cartons on standard EUR pallets. Each bag is sealed and labeled with batch number, production date, best-before date, and product specification. Full pallet quantities are wrapped and strapped for container loading.

Question 29

What food safety certifications does Freeze-Dried.co hold?

Accepted Answer

Freeze-Dried.co holds ISO 22000 (food safety management), ISO 9001 (quality management), ISO 14001 (environmental management), ISO 45001 (occupational health), BRC Global Standard (retail and food service supply), GMP (good manufacturing practice), Halal certification, and FDA-registered facility status for US-bound exports.

Question 30

Do you provide a Certificate of Analysis for each batch?

Accepted Answer

Yes. A Certificate of Analysis (CoA) is issued for every production batch and includes moisture content, water activity, microbiological results, pesticide residue data, and heavy metal screening. CoA documents are provided prior to shipment and can be requested in advance as part of supplier qualification processes.

Question 31

Is freeze-dried fruit Halal certified?

Accepted Answer

Yes. Freeze-Dried.co holds Halal certification covering all fruit SKUs in our catalog. Our production facility uses no animal-derived inputs, no alcohol-based processing aids, and no non-Halal additives. Halal certification documentation is available on request for distributors supplying Halal-compliant retail or food service markets.

Question 32

What is the difference between freeze-dried and dehydrated fruit?

Accepted Answer

Freeze-drying removes 98-99% of moisture via sublimation at low temperatures, preserving up to 97% of nutrients, original color, and flavor. Dehydration uses heat (50-70C), which degrades heat-sensitive nutrients, darkens color, and produces a leathery texture. Freeze-dried products are lighter, crunchier, and command higher market prices than heat-dehydrated equivalents.

Question 33

Can freeze-dried fruits be organic certified?

Accepted Answer

Select SKUs in the Freeze-Dried.co catalog are available with organic certification. Organic availability depends on seasonal supply from certified farms. Contact b2b@freeze-dried.co to confirm which products are currently available in certified organic grade and to receive organic CoA and certification documentation for your order.

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