Privacy Policy
Last updated: March 2026
1. Introduction
Freeze-Dried.co ("we", "us", "our") operates the website freeze-dried.co. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services.
2. Data We Collect
We may collect: contact information (name, email, company, phone) submitted through our contact form or catalogue request; technical data (IP address, browser type, device information) collected automatically; cookie data for locale preferences and analytics.
3. How We Use Your Data
We use your data to: respond to B2B inquiries and quote requests; send requested product catalogues and documentation; improve our website experience; comply with legal obligations.
4. Legal Basis (GDPR)
Under the General Data Protection Regulation (GDPR), we process your data based on: legitimate interest for B2B communications; consent when you submit inquiry forms; legal obligation for record-keeping requirements.
5. KVKK Compliance
In accordance with Turkish Personal Data Protection Law (KVKK, Law No. 6698), we ensure your personal data is processed lawfully, accurately, and for specified purposes. You have the right to learn whether your data is processed, request correction, and request deletion.
6. Data Sharing
We do not sell your personal data. We may share data with: service providers who assist our operations (hosting, email, analytics); legal authorities when required by law.
7. Cookies
Our website uses essential cookies for: locale preference (NEXT_LOCALE); geolocation for language detection (geo_country, geo_city). We may use analytics cookies to understand site usage. You can control cookies through your browser settings.
8. Data Retention
We retain your data only as long as necessary for the purposes described in this policy, or as required by law. B2B inquiry data is typically retained for 2 years.
9. Your Rights
You have the right to: access your personal data; request correction of inaccurate data; request deletion of your data; object to processing; data portability. To exercise these rights, contact us at b2b@freeze-dried.co.
10. Contact
For privacy-related inquiries, contact us at b2b@freeze-dried.co.